Are you taking your best customers for granted?

Just as with other relationships, it’s easy to take customers for granted – especially those you’ve had for a while. It’s important to remember that feeling of gratitude you had when you first started your business and your very first customer paid you. You knew then...

Servant leaders focus on employee loyalty

The way managers approach their job tends to evolve over time. The archetypal manager 100 years ago was a no-nonsense authority figure who acted as overseer, making sure employees were hard at work and not goofing off. By the 1960s, ideas about management became more...

Oops, need to change your income tax return?

Having second thoughts about your tax return? Realize you forgot to include something important? An amended tax return allows you to file again to correct your filing status or income or to add deductions or credits you may have missed. Here are eight points the IRS...

Internal reviews help ensure a healthy business

Because of the economic woes seen during the past few years, many businesses have seen decreased profits. Some companies that were barely getting by and didn’t adjust during these tough times have gone out of business. Remarks often heard from such businesses are “How...

How can you improve the atmosphere at work?

The best companies to work for are those where people are grateful for what they have and express their gratitude toward each other whenever it is merited. On the other side are places where people feel entitled and complain when they don’t feel they get their due. So...